Counterfeits

Finding deeply discounted or cheap prices through search engines or on seemingly authentic Ergobaby sites are often a good indication that a product is counterfeit. Our products are of a premium quality and construction. We have seen many unauthorized distributors offer 'wholesale' prices or 'clearance' and 'sale' discounts on counterfeit products. If a deal seems too good to be true, question it - it usually is. If you are in the U.S. or Canada, please email support@ergobaby.comwith a proof of purchase and several photos of your carrier for review. If you are outside the U.S., please contact your local distributor.